![]() ![]() You honestly get negative value they should be paying you to take it. Their ability to assist in a crisis, replicate test cases & provide definitive solution assurance is nowhere near equal. No 3rd party HW or SW products are certified to function in such an environment. This makes it not possible to have a replica of your environment in-house. You end up with a randomly mixed bastardized environment that deviates from the standard further over time. They lack the regression-test environment & operational case experience. ![]() Then they have to build it, smoke test it & ship it. They have to wait for Red Hat to release the patch - so they're late, leaving your systems vulnerable to published Sev 1 security hacks. And they lack any of the kernel, device, filesystem, network card, security, performance, etc. Multiply that over the thousands of components across the kernal & user-space, and you get different execution paths. Compilers, libraries, switches, options, etc. Oracle has a completely different build environment for the patches than what Red Hat uses.
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